Ditto makes care understandable for your patients

Ditto is a secure app that helps patients better understand their healthcare. With one tap, they can record their consultation and get an easy-to-understand summary in their preferred language. They can also take a photo of a medical document to get an understandable explanation. For that, Ditto uses AI and only processes data within the EU.

No. With Ditto, only a summary can be shared. In accordance with the KNMG (Royal Dutch Medical Association) guideline Recording conversations by patients, the audio recording may not be made public without consent from the healthcare provider. The Ditto app therefore contains no function to share the audio recording.

Ditto is built with privacy-by-design. All data belongs to the patient. It's encrypted, stored only on the user's device, and never stored in the cloud. When AI functionality is used, Ditto relies exclusively on secure EU-based servers. Data is temporarily processed, then automatically deleted. We never store or view the content of medical recordings.

The summary helps patients better remember and understand their health information. This saves follow-up questions and helps patients prepare for follow-up consultations. This way Ditto contributes to more efficient and better shared decision-making.

Yes, recording is legally permitted for private use. The KNMG (Royal Dutch Medical Association) guideline Recording conversations by patients provides doctors with tools to appropriately integrate recording into practice.

The only thing the patient needs to do is start the recording at the beginning of the conversation and stop the recording at the end. Ditto creates a summary of the conversation within a minute. This requires no extra time from the healthcare provider during the consultation. The consultation can be conducted as usual: Ditto automatically recognizes the structure in the conversation.

No. Ditto summarizes the healthcare provider's explanation in a structured and understandable way. Ditto will never generate additional information that was not discussed in the consultation, and is therefore dependent on the content of the healthcare provider's explanation.

Ditto can be used in these situations, but only with the consent of a parent, guardian, or legal representative, in line with KNMG guidelines.

Recordings via Ditto are for private use only. Public sharing without consent is not allowed; therefore, only the text, not the recording, can be shared within Ditto. No legal rights can be derived from Ditto.

We combine medical expertise, smart safeguards, and real user feedback to make summaries you can trust.

Here’s how:

• Co-creation with doctors and patients. Medical experts and real users help us evaluate summaries for clarity, accuracy, and relevance.

• Quality checks at every step. If something feels off, Ditto won’t generate a result. Our system includes multiple layers of reliability checks during processing.

• Continuous monitoring. Anonymized performance data helps us detect any unusual patterns in the AI engine, so we can step in before issues arise.

• Learning from feedback. Users can give quick, anonymous feedback in the app. We use this to improve Ditto’s performance in the real world.