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Tell us your question or how we can help. We’ll get back to you within 1–2 business days.

Tell us your question or how we can help. We’ll get back to you within 1–2 business days.

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FAQs

Answers to common questions about Ditto and how it supports your healthcare journey.

1. Why allow WhatsApp for sharing, isn’t it unsafe?
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2. Can I record a phone call with my doctor?
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3. I'm missing a feature or something doesn't work in my app
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4. Can I use the app without a PIN code?
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5. Can I upload files for the document scanner?
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6. How can I ask my healthcare provider for consent?
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7. Can I use Ditto on multiple devices at the same time, like a tablet and phone?
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8. Can I share the Ditto summaries with others?
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9. Am I allowed to record a conversation with the doctor?
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10. How can I upload an existing recording?
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11. Is there an option to change my password?
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12. Can I delete a recorder conversation?
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13. I can't create a summary, what's going wrong?
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13. How can I set my Ditto pincode during the onboarding?
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14. What's the maximum recording duration for a medical conversation?
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FAQs

Answers to common questions about Ditto and how it supports your healthcare journey.

1. How can I add loved ones?
+
2. Can I record a phone call with my doctor?
+
3. I'm missing a feature or something doesn't work in my app
+
4. Can I use the app without a PIN code?
+
5. Can I upload files for the document scanner?
+
6. How can I ask my healthcare provider for consent?
+
7. Can I use Ditto on multiple devices at the same time, like a tablet and phone?
+
8. Can I share the Ditto summaries with others?
+
9. Am I allowed to record a conversation with the doctor?
+
10. How can I upload an existing recording?
+
11. Is there an option to change my password?
+
12. Can I delete a recorder conversation?
+
13. I can't create a summary, what's going wrong?
+
13. How can I set my Ditto pincode during the onboarding?
+
14. What's the maximum recording duration for a medical conversation?
+
1. How can I add loved ones?
+
2. Can I record a phone call with my doctor?
+
3. I'm missing a feature or something doesn't work in my app
+
4. Can I use the app without a PIN code?
+
5. Can I upload files for the document scanner?
+
6. How can I ask my healthcare provider for consent?
+
7. Can I use Ditto on multiple devices at the same time, like a tablet and phone?
+
8. Can I share the Ditto summaries with others?
+
9. Am I allowed to record a conversation with the doctor?
+
10. How can I upload an existing recording?
+
11. Is there an option to change my password?
+
12. Can I delete a recorder conversation?
+
13. I can't create a summary, what's going wrong?
+
13. How can I set my Ditto pincode during the onboarding?
+
14. What's the maximum recording duration for a medical conversation?
+